Cancellation & Refund Policy

1. No checkout on the corporate website

ShatakshiGroup.in is a corporate website and does not presently operate a general online checkout for group-wide purchases. The precise cancellation and refund terms therefore depend on the business vertical and service actually booked.

2. Travel services

Travel enquiries and bookings are handled through the dedicated Travel business and ShatakshiGroup.com. The cancellation, amendment and refund terms stated in the relevant quotation, booking confirmation, invoice, ticket, voucher or supplier condition apply to that transaction. Airline, hotel, transport, visa, attraction and other supplier penalties may also apply.

3. Hospitality services

For a hotel, camp, houseboat or other hospitality unit, the policy supplied with the relevant reservation or confirmation applies. Terms can vary by property, date, rate plan, occupancy, event period and supplier commitment.

4. Other business verticals

Future Shatakshi Group businesses may publish service-specific cancellation/refund terms. Those specific transaction terms will prevail over this general corporate guidance for the relevant service.

5. Approved refunds

Where a refund is approved, the amount and method depend on the original transaction, applicable deductions and payment channel. Banking or payment-provider processing time may be outside Shatakshi Group's direct control.

6. Before payment

Please review the specific quotation, confirmation and cancellation conditions before making any payment. If terms are unclear, request written clarification from the relevant Shatakshi Group business before confirming the service.