Privacy Policy

1. Scope

This policy applies to ShatakshiGroup.in and information submitted directly through this corporate website. Separate business websites, booking platforms and third-party services may have their own privacy notices.

2. Information we collect

When you contact us, we may collect the information you choose to provide, such as your name, phone number, email address, enquiry subject and message. We may also process limited technical logs needed to operate, secure and troubleshoot the website.

3. Why we use it

We use enquiry information to respond to your request, route it to the appropriate Shatakshi Group business or team, maintain a reasonable record of correspondence, prevent misuse and protect the website. We do not ask you to submit passwords, payment-card details, government identification numbers, health records or similarly sensitive information through the contact form.

4. Consent and choice

The enquiry form asks for an affirmative acknowledgement before submission. Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal does not affect processing already lawfully carried out before withdrawal or processing required by applicable law.

5. Cookies and analytics

Essential cookies may be used for site operation and privacy preferences. Optional analytics are loaded only after you select “Allow analytics”. See our Cookie Policy for details.

6. Sharing and processors

Information may be available to authorised Shatakshi Group personnel and service providers that support hosting, email, security, analytics or website operations, only to the extent reasonably required for those functions. We do not sell personal data to advertisers.

7. Retention and security

We aim to retain enquiry records only for as long as reasonably needed for the enquiry, business records, security or legal requirements. Reasonable administrative and technical safeguards are used, but no internet service can promise absolute security.

8. Your requests

You may contact us to request access, correction, updating, erasure where applicable, or withdrawal of consent relating to information you submitted through this website. We may need reasonable information to verify and locate the relevant record.

9. Contact / grievance channel

For privacy questions or requests, email info@shatakshigroup.in. You may also use the contact details shown on our Contact page.

10. Updates

We may update this policy when our website, group structure, services or applicable law changes. The date at the top indicates the latest published version.